Supervisor, Guest Service
Villa Group
About this role
A Front Office Supervisor is responsible for the smooth operation of guest services in a hospitality setting. They oversee staff, ensure customer satisfaction, and maintain safety standards, all while fostering a positive environment for guests and employees.
Skills
Qualifications
About Villa Group
villagroupresorts.comThe Villa Group Resorts is a Mexican collection of luxury all‑inclusive beachfront resorts offering upscale suites and villas across destinations like Cabo San Lucas, Riviera Nayarit and Puerto Vallarta. Its properties emphasize exquisite architecture and outstanding service, with gourmet restaurants, luxury spas, pools, fitness centers and family‑friendly amenities. The company offers all‑inclusive plans as well as vacation ownership and fractional real estate options, plus member benefits (V‑Level), spa programs and sustainability initiatives. Travelers choose The Villa Group for high‑end, full‑service resort experiences in premier beach settings.
About Villa Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Villa Group.
Salary
$40k – $60k
per year