Supervisor, New Verticals Merchant Sentiment

DoorDash Mexico(8 days ago)

HybridFull TimeManager$70,000 - $90,000Support Operations

About this role

This role involves leading a team of Merchant Sentiment Specialists to provide exceptional support for Merchant partners across DoorDash and Caviar. The position emphasizes building strong relationships, coaching, and improving operational processes to enhance merchant satisfaction.

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Required Skills

Customer Service
Team Management
Process Improvement
Data Analysis
Support Operations
Leadership
Merchandise Support
Customer Satisfaction
Escalation Management
Partner Relations

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.

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