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Central States, Southeast and Southwest Areas, Health and Welfare Fund
The Supervisor, Operations leads daily CustomerCare Center contact center operations, overseeing Benefits Specialists and Teamleaders to meet service, quality, productivity, compliance, and member experience goals. This role manages workflow coordination, issue resolution, employee coaching, and performance management while ensuring HIPAA compliance and supporting continuous improvement initiatives.
Headquarters
Chicago, Illinois, United States
Company Size
501-1000 employees
Founded
1950
TeamCare, operated by Central States Funds, is a health benefits administrator serving participating union members, retirees, and their families. It provides medical, prescription, dental, vision, and related benefit plan administration and member support through myteamcare.org.
Law360Pension Fund Miscalculated Co.'s $23M Exit Fee, Judge Says
Apr 4, 2025
FreightWavesNo strike at Yellow; Central States grants extension
Jul 23, 2023
Transport TopicsYellow, Pension Funds' Claims Battle to Extend Through Q1
Dec 17, 2024
ReutersYellow Corp loses appeal that challenged pension bailout regulations
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Central States, Southeast and Southwest Areas, Health and Welfare Fund.
6% above the average for this role
Sep 16, 2025
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SMDigital
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Fair Haven Community Health Care (FHCHC) is a nonprofit community health center that has provided compassionate, patient-centered care to individuals and families in the greater New Haven, Connecticut area since 1971. FHCHC offers a comprehensive range of services including adult and pediatric primary care, dental, mental health, addiction medicine, geriatrics, midwifery, pharmacy, and HIV/AIDS care across 21 locations, including 12 school-based health centers. With over 165,000 visits per year, FHCHC is committed to accessible, multilingual, and culturally competent care for underserved communities.
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