Supervisor Service Coordination

The Supervisor Service Coordination leads a team of Resident Service Coordinators, overseeing the day-to-day handling of resident inquiries, cases, and work order coordination for single-family rental properties. This role involves coaching and developing coordinators, resolving escalated resident concerns, and ensuring the team meets service level and quality standards. The position partners with vendors, technicians, and market service leadership to keep work orders moving and residents informed.