Supervisor Service Delivery-4PL
Robinson(1 month ago)
About this role
The Supervisor Service Delivery at C.H. Robinson oversees execution of the service delivery strategy for an assigned customer or portfolio, ensuring alignment with SLAs and customer expectations. The role focuses on driving service delivery excellence, customer satisfaction, personnel development, and operational improvement through continuous improvement practices. This position works on-site five days a week to enable close collaboration with peers and customers.
Required Skills
- Service Delivery
- Customer Satisfaction
- Continuous Improvement
- KPI Management
- Root Cause
- Team Leadership
- Coaching
- Scheduling
- Onboarding
- Operational Excellence
+2 more
Qualifications
- Bachelor's Degree
About Robinson
chrobinson.comReliably meet all your global logistics and technology needs with C.H. Robinson. Supply chain management is optimized with our experience, data, and scale.
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