Lumos
The Supervisor – Service Operations leads employees and contractors to ensure customers receive a professional experience during service installation and troubleshooting. This role involves supervising teams to achieve service and quality objectives, managing budgets and SLAs, and implementing systems to support departmental goals. The position requires proactive field visits, administrative oversight, and adherence to safety and industry standards across a multi-state network.
Headquarters
High Point, North Carolina, United States
Company Size
201-500 employees
Lumos is a telecommunications company that builds and operates fiber-optic broadband networks, providing high-speed internet and related connectivity services to residential and business customers. It focuses on deploying fiber infrastructure in communities across the mid-Atlantic and southeastern United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lumos.
Right around the average for this role
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