Supervisor - Support - Insight
M3
About this role
The Supervisor – Support leads and develops the support team for M3’s Insight product to ensure service excellence, operational efficiency, and high customer satisfaction. The role maintains company standards, supports continuous improvement, and coordinates communications and documentation for customers and internal teams. The position also assists with staffing, training, budgeting, and creating standard operating procedures to support consistent delivery of services.
Skills
Qualifications
About M3
m3as.comM3 is a hospitality software company that provides accounting, financial reporting and analytics solutions tailored to hotels and hospitality groups. Their cloud-based platform centralizes financial data, automates bookkeeping, and delivers business intelligence and benchmarking to help hoteliers improve profitability and operational efficiency. M3 integrates with property management, POS and revenue systems and pairs its technology with implementation and support services for enterprise and independent hotel operations.
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About M3
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for M3.
Salary
$114k – $151k
per year