Cox Automotive Inc.
The Supervisor, Technical Customer Care leads a team of Technical Customer Care employees, providing day-to-day guidance, performance reviews, and coaching to ensure excellent client support. This role involves managing inbound contacts, monitoring team performance against SLAs, and overseeing staffing and payroll requirements. The position requires strong technical knowledge and interpersonal skills to drive results and champion change within the business.
Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cox Automotive Inc..
Right around the average for this role
Cox Automotive Experts Take the Stage at NADA 2016
4 days ago