Supervisor, Training & Quality

Philip Morris International(8 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeManager$81,218 - $108,746 (estimated)Training & Quality

About this role

The Supervisor, Training & Quality leads the training and quality function for transactional monitoring programs at a single site, overseeing on-site quality evaluators and trainers. The role focuses on ensuring consistent quality processes, staff development, and alignment with client requirements while supporting overall program performance and continuous improvement.

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Required Skills

Quality Evaluation
Training Delivery
Coaching
Root Cause
Metrics Reporting
Stakeholder Management
Scheduling
Calibration Sessions
Performance Management
Training Development

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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