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© All Rights Reserved. ApplyBlast.com
Advanced Call Center Technologies, LLC
Advanced Call Center Technologies is looking for an energetic Supervisor to lead a team of 10-25 agents in a call center production environment. The role involves monitoring real-time productivity, coaching and developing associates, handling escalated customer calls, and managing performance, attendance, and scheduling. The Supervisor will also participate in hiring decisions and conduct annual performance appraisals.
Headquarters
West Chester, Pennsylvania, United States
Company Size
5001-10000 employees
Founded
1997
Advanced Call Center Technologies (ACT) is a 100% employee-owned, AI-powered Total Experience (TX) solutions provider specializing in customer care, technical support, sales, collections, back-office services, and fraud detection. ACT blends AI-driven self-service with skilled human agents to deliver connected experiences across Customer Experience (CX), Employee Experience (EX), User Experience (UX), and Digital Experience (DX) in an omni-channel ecosystem. The company serves clients across industries including automotive, healthcare, retail, telecommunications, and financial services, operating globally for over 25 years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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Advanced Call Center Technologies, LLC didn’t post a salary, so this is our estimate from similar listings.