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Supplier Manager for Field Services at Amadeus IT Group - ApplyBlast

Supplier Manager for Field Services

Amadeus IT Group

4 months ago

Tokyo, Japan

Hybrid

Full Time

Senior

0 applicants

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About this role

A Supplier Manager for Field Services orchestrates relationships with external vendors delivering IT support across airport operations in Japan. The role focuses on ensuring service level adherence, managing escalations, and validating invoices through close collaboration with internal teams and external suppliers. This is a relationship-driven position that serves as a pathway to regional management within the global airline technology sector.

Responsibilities

Build and maintain collaborative relationships with IT field service suppliers
Oversee supplier performance to ensure agreed service levels are met
Coordinate on-site IT support activities across complex airport environments
Manage supplier escalations to ensure timely resolution and clear communication
Validate invoices against delivered services and support budgeting processes

Skills

Qualifications

Strong experience in vendor or supplier managementUnderstanding of IT Service Management principles (ITIL)Proficiency in JapaneseBasic English skillsExperience with service performance tracking

About Amadeus IT Group

amadeus.com

Headquarters

Madrid, Community Of Madrid, Spain

Company Size

10001+ employees

Founded

1987

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Discover how Amadeus' platform and technology help airlines, travel agencies, hotels and others connect, do business, and deliver better travel experiences.