Supplier Retention Representative

AvidXchange, Inc.(5 days ago)

HybridFull TimeJunior$81,547 - $107,573 (estimated)Customer Success

About this role

A Supplier Retention Representative at AvidXchange supports supplier relationships by helping suppliers optimize E-payment solutions and ensuring strong supplier experiences. The role focuses on retaining low-dollar spend accounts and contributing to revenue and retention goals through consultative guidance and cross-functional collaboration. This position operates within a technology company that provides accounts payable automation for middle-market businesses.

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Required Skills

Communication
Customer Service
Consultative Sales
Relationship Building
Detail Orientation
Problem Solving
Data Analysis
Salesforce
Microsoft Excel
Presentation

+1 more

About AvidXchange, Inc.

avidxchange.com

AvidXchange is a software company that provides accounts payable automation and payment solutions for middle‑market businesses and their suppliers. Its cloud platform digitizes invoice capture, approval workflows, and supplier payments (ACH, virtual card, and check), and integrates with major ERPs to streamline AP operations. AvidXchange also operates a supplier payments network and offers industry‑specific services for sectors like real estate, construction, and financial services. The company’s tools aim to increase efficiency, accuracy, controls, and speed while reducing manual work and payment risk.