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Supply Chain Operations Associate at Accenture - ApplyBlast

Supply Chain Operations Associate

Accenture

3 months ago

3.9 on Glassdoor

Kolkata, West Bengal, India

Onsite

Full Time

Junior

0 applicants

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About this role

A Supply Chain Operations Associate at Accenture acts as a Business Subject Matter Expert in reverse logistics and asset recovery, partnering with business development to build resilient client supply chain solutions. The role involves managing supplier onboarding, handling RMA requests, resolving customer escalations, and maintaining accurate records in client systems to drive operational performance.

Responsibilities

Handle inbound and outbound customer and client communications
Process RMA requests for customers using warranty partner equipment
Resolve first-level escalations and customer complaints
Maintain accurate updates in applicable program databases
Coordinate with client-approved third parties to deliver services

Skills

Qualifications

Bachelor's DegreeHigh School Diploma or Equivalent

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.