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Supply Chain Operations Associate at Accenture - ApplyBlast

Supply Chain Operations Associate

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

As a Supply Chain Operations Associate at Accenture, you will act as a Logistics Dispatch Control Tower Representative to manage end-to-end B2B tech repair orders within a fast-paced, uptime-critical environment. Your role involves coordinating shipments, routing field engineers, monitoring real-time case status, and ensuring strict adherence to Service Level Agreements (SLAs). You will partner with business development as a subject matter expert to build resilient supply chain solutions that enhance client experiences.

Responsibilities

Own end-to-end case management from parts identification to order closure.
Coordinate complex logistics involving 3PLs, carriers, and FSL hubs.
Route field engineers based on availability, skill, and location constraints.
Detect SLA risks early and execute proactive escalations to maintain service integrity.
Lead incident bridges and post-mortem reviews to implement corrective action plans.

Skills

Qualifications

Undergraduate Degree

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.