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Supply Chain Operations Associate at Accenture - ApplyBlast

Supply Chain Operations Associate

Accenture

4 months ago

3.9 on Glassdoor

Kolkata, India

Hybrid

Full Time

Junior

0 applicants

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About this role

A Supply Chain Operations Associate acts as a Business Subject Matter Expert within Accenture's Service Supply Chain offering to build resilient solutions for client logistics. The role involves delivering end-to-end BPaaS or Managed Service solutions while serving as a trusted point of contact to resolve customer needs via phone and email. You will maintain company systems, support escalations, and ensure operational efficiency for service supply chain programs.

Responsibilities

Execute and deliver BPaaS or Managed Service solutions across the service lifecycle
Serve as a trusted point of contact for clients to resolve operational needs
Maintain company systems and databases to ensure accurate record keeping
Resolve customer complaints and escalate issues to appropriate management levels
Adhere to service level agreements and follow established escalation rules

Skills

Qualifications

Undergraduate Degree

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.