Support Analyst (24/7) - Mexico
RELEX Solutions
About this role
A SaaS Support Analyst at RELEX Solutions supports the 24/7 global support team by troubleshooting complex technical issues in hosted environments, monitoring Linux-based servers, and resolving data-related problems using SQL and log analysis.
Skills
Qualifications
About RELEX Solutions
relexsolutions.comRELEX Solutions is a market-leading provider of supply chain and retail planning software that helps retailers, wholesalers and CPGs make their operations data-driven, autonomous and adaptive. Its cloud-native platform combines advanced demand forecasting, inventory and replenishment optimization, allocation, space and workforce planning, and merchandising tools powered by machine learning and real-time optimization. RELEX aims to improve product availability, reduce waste and inventory costs, and streamline end-to-end planning across stores, distribution centers and suppliers. Retailers and grocers worldwide use RELEX to unify planning, automate decisions and respond rapidly to changing demand.
Recent company news
RELEX SolutionsRELEX Solutions Expands Global Operations with New Technology Office in Querétaro, Mexico
Jan 15, 2026
RELEX SolutionsRELEX and JDSC Partner to Accelerate Digital Transformation Across Japan’s Retail and Manufacturing Industries
Nov 27, 2025
RELEX SolutionsMeatier margins: How supply chain technology improves meat industry profitability
3 weeks ago
RELEX SolutionsOriola Selects RELEX to Improve Pharmaceutical and Healthcare Distribution
Jan 5, 2026
RELEX SolutionsCarhartt to Unify Supply Chain Planning with RELEX Solutions
Sep 17, 2025
About RELEX Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for RELEX Solutions.
Salary
$119k – $169k
per year