Support Analyst, Financial Operations

Airwallex(2 months ago)

San Francisco, CA, United StatesOnsiteFull TimeJunior$67,000 - $88,000Operations

About this role

The Support Analyst, Financial Operations at Airwallex focuses on ensuring operational excellence within the customer transaction lifecycle and liquidity management. Key responsibilities include monitoring client transactions, managing customer inquiries via Zendesk, supporting daily safeguarding obligations, and enhancing operational efficiency through data-driven approaches. This role requires collaboration with various teams and aims to optimize workflows and minimize operational risks, contributing to the company’s growth in the global financial services sector.

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Required Skills

Client Transaction Lifecycle
Zendesk
Customer Support
Problem-Solving
Communication Skills
Attention to Detail
Team Collaboration
Operational Optimization
SQL
Data Visualization

+5 more

Qualifications

Bachelor’s degree or above

About Airwallex

www.airwallex.com

Airwallex is a global payments and financial platform that empowers businesses to operate internationally with ease. It offers a range of services, including global business accounts, high-speed money transfers, multi-currency cards, and embedded finance solutions. With a focus on reducing transaction fees and providing fast, easy payment solutions, Airwallex is designed to help companies scale efficiently in the global marketplace. Its technology is tailored to meet the diverse needs of businesses, enabling seamless online payments and financial management across multiple currencies.

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