Support Analyst l-Infrastructure

Esri(20 days ago)

HybridFull TimeJunior$66,560 - $83,200Technical Support

About this role

A Support Analyst I at Esri is an entry-level technical role focused on developing expertise in Esri’s GIS platform and its intersection with core IT concepts. The position sits within Esri’s global technical support organization and emphasizes customer success, collaboration, and professional growth.

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Required Skills

GIS
ArcGIS Online
ArcGIS Pro
ArcGIS Enterprise
Networking
Databases
Cloud Computing
Troubleshooting
SAML
ADFS

+6 more

Qualifications

Bachelor’s Degree (STEM)
Master’s Degree (STEM)

About Esri

esri.com

Esri (Environmental Systems Research Institute) is the leading provider of GIS software and spatial analytics, delivering the ArcGIS platform for mapping, visualization, and advanced geospatial analysis. Its offerings span desktop (ArcGIS Pro), cloud and enterprise deployments (ArcGIS Online, ArcGIS Enterprise), developer APIs/SDKs, and mobile and industry-specific applications for government, utilities, transportation, natural resources, and business. Esri also provides geospatial data, location services, training, and professional services, and supports a global ecosystem of partners and developers around its "The Science of Where" vision. Founded in 1969 and headquartered in Redlands, California, it serves customers worldwide.

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