Support Analyst
All Lines Technology
About this role
A Support Analyst provides frontline support to end users, managing escalations, maintaining clear communication, and collaborating with teams to ensure issues are resolved efficiently. The role emphasizes delivering excellent customer service and supporting the smooth operation of software and systems.
Skills
About All Lines Technology
all-lines-tech.comAll Lines Technology is a managed IT and cybersecurity services provider with offices in Pittsburgh and Columbus. They deliver outsourced IT support, network and security solutions, and proactive managed services to help businesses maintain uptime, reduce risk, and meet compliance requirements. The firm focuses on providing local, practical IT expertise and tailored technology strategies for small and mid-sized organizations.
About All Lines Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for All Lines Technology.
Salary
$80k – $108k
per year