Support Analyst
Prtc
About this role
This role involves providing technical support for telecommunications services including telephone, broadband, video, and security systems. The job includes troubleshooting customer issues, supporting field technicians, and ensuring smooth operation of subscriber services. It requires communication skills, technical troubleshooting, and coordination with various teams.
Skills
Qualifications
About Prtc
prtc.usPRTC is a local telecommunications cooperative serving South Carolina’s Lowcountry. It provides residential and business services including high‑speed internet, video/cable, voice, wireless, security, and home‑automation solutions. The company emphasizes local support — offering online billing, a dedicated tech crew, and expansion into new service areas. As a regional provider, PRTC focuses on reliable connectivity and community‑oriented customer service.
About Prtc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Prtc.
Salary
$59k – $78k
per year
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