Horizon Computer Solutions Inc
The Support Analyst joins Horizon’s Support Desk team to provide technical support to both internal employees and managed‑services clients. The role involves triaging tickets, diagnosing root‑cause issues, and ensuring high‑quality, timely customer service while meeting KPI targets for ticket closures and first‑call resolution.
Horizon Computer Solutions Inc. is an industry-leading Western Canadian IT services provider specializing in Total-Care Managed IT Services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Horizon Computer Solutions Inc.
Horizon Computer Solutions Inc didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role
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