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oraclecloudinfrastructure
The Support Analyst provides technical and operational assistance to customers and internal stakeholders, ensuring incidents and platform-related issues are investigated, managed, and resolved within established SLAs. The role involves technical troubleshooting, customer communication, operational coordination, and incident management in fast-paced environments. It requires strong analytical thinking, proficiency with ticketing platforms, and the ability to collaborate with various teams to maintain service performance.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role