Black Financial Consult
The Support Analyst provides first- and second-level support for enterprise systems, primarily ServiceNow, ensuring timely assistance to business users. The role involves managing incidents, fulfilling service requests, and resolving user issues within agreed SLAs. This position requires collaboration with technical teams to address complex platform and workflow challenges while maintaining accurate support records.
Headquarters
New York, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Black Financial Consult.
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