Support and Financial Services Coordinator (SFSC) Talent Pool

The Support and Financial Services Coordinator (SFSC) Talent Pool role involves determining ongoing eligibility for the Income Support program and assisting clients in achieving their action plan goals through support services and financial benefits. This call centre position requires interacting with diverse and vulnerable populations via telephone, reviewing documents, and utilizing multiple computer systems to monitor client progress and apply relevant legislation. The role focuses on providing customer service, conducting assessments, and collaborating with a team to help Albertans access employment, training, and community resources.