Support Bar Analyst (IT Help Desk)
Keywords Studios(1 year ago)
About this role
The Support Bar Analyst (IT Help Desk) at Keywords is a local-facing IT professional embedded within studio locations to support operational continuity and user experience. The role contributes to Keywords' global technical services platform for video game development and live operations through collaboration with regional and global teams.
Required Skills
- First Line Support
- Second Line Support
- Troubleshooting
- Customer Service
- ServiceNow
- MDM
- Intune
- Autopilot
- VDI
- ITIL
+3 more
About Keywords Studios
keywordsstudios.comKeywords Studios is a leading technical and creative solutions provider for the global video game industry. The company specializes in delivering a wide range of services including game development, localization, art creation, and player support, catering to projects of all sizes and complexities. With a commitment to high-quality solutions and a robust global presence, Keywords Studios partners with game developers to enhance their projects and ensure successful launches. Their comprehensive offerings are designed to meet the diverse needs of the gaming community across various platforms and markets.