Support Center Technician
KI
About this role
A Support Center Technician at KI provides technical support to customers via phone, email, and chat, assisting with hardware and software issues, deploying systems, and documenting resolutions. The role involves ensuring high customer satisfaction through prompt service, training, and support.
Skills
Qualifications
About KI
ki.comKI is a contract furniture manufacturer and design partner that helps organizations furnish learning, healthcare, corporate and public spaces. They produce seating, tables, casegoods, storage, architectural products and configurable systems, and offer customization through product configurators and specification tools. KI supports projects with space planning, design consultation, installation and a dealer/architect network, emphasizing durable, sustainable solutions and long‑term value.
About KI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k
per year