IAHeme
The Support Desk Executive / IT Helpdesk Specialist serves as the first line of support for technical queries, diagnosing and resolving basic hardware, software, and network issues. This role involves tracking and prioritizing support requests, providing user assistance, and ensuring adherence to SLA timelines. The position requires strong communication skills and the ability to work in shifts to handle high-pressure situations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IAHeme.
IAHeme didn’t post a salary, so this is our estimate from similar listings.