Gsm Jobs
A Support Desk Associate at AutoNation handles incoming calls and emails from dealerships and vendors to manage service requests and account inquiries. The role involves creating tickets, researching invoices, relaying status information, and providing information on internal processes through the Service Center (SSC). Associates support dealership personnel with technical and administrative tasks while maintaining excellent customer service standards.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
10001+ employees
Founded
1996
AutoNation is the largest automotive retailer in the United States, operating a nationwide network of franchised new-car dealerships alongside a large used-vehicle business. The company sells new and pre-owned cars, provides vehicle financing and extended warranties, and offers service, parts, collision repair and other after‑sales services. AutoNation emphasizes digital and omnichannel retailing—including online vehicle shopping and nationwide delivery—while maintaining local service centers. Headquartered in Fort Lauderdale, Florida, it was founded in the 1990s and focuses on brand-certified retail operations and integrated customer care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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52% below the average for this role
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