Support Desk Specialist
General
About this role
A Support Desk Specialist at Avicena provides remote technical support to end-users, troubleshooting hardware and software issues, managing ticketing systems, and ensuring timely resolution of technical problems.
Skills
Qualifications
About General
dollargeneral.comDollar General is a U.S. discount retailer that helps customers shop for everyday needs by offering popular national and private‑label brands at low everyday prices in convenient small‑format stores and online. The company emphasizes value and convenience through services like online shopping, digital coupons, weekly ads, in‑store pickup (BOPIS), and delivery options. Its website and mobile tools support shopping lists, cart/checkout, a digital wallet, and store location/inventory features to simplify purchasing. Dollar General primarily serves budget‑conscious shoppers seeking quick, affordable access to groceries, household essentials, health and beauty items, and seasonal goods.
About General
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for General.
Salary
$60k – $75k
per year