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© All Rights Reserved. ApplyBlast.com
Lyra Technology Group
The Support Engineer serves as the point of escalation for complex support requests and technical issues, working closely with the Technical Engineering team to support a core group of clients. This role involves leveraging proprietary AI tooling to troubleshoot root cause issues, mentoring junior team members, and maintaining excellent communication with clients. The position requires strong organizational skills to manage workload against SLA commitments while ensuring accurate documentation of technology stacks.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
2017
Lyra Technology Group is a family of over 100 industry-leading technology service businesses around the world, operating as an independent, permanent investment platform under Evergreen Services Group. Lyra acquires and partners with managed service and technology companies, allowing them to retain their brand, employees, and culture post-investment while benefiting from a community of industry-leading peers. Each portfolio company is operated independently by its own exceptional management team, with Lyra providing long-term partnership rather than divesting from its businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lyra Technology Group.
Evergreen Services Group Acquires Nashville MSSP
Jul 25, 2025
