Retell AI
The Support Engineer serves as a technical partner for enterprise customers, guiding them through the onboarding, deployment, and scaling of AI voice agents. This role involves building integrations, debugging production issues across telephony and AI systems, and translating customer feedback into product improvements. The position requires close collaboration with internal engineering teams and external customer stakeholders to ensure successful implementation and ongoing support.
Headquarters
San Carlos, California, United States
Company Size
1-10 employees
Founded
2023
Retell AI is a conversational voice AI platform that enables businesses to deploy human-like AI phone agents for customer support, sales, and operations. It replaces traditional IVR with natural, interactive conversations to improve call routing, reduce operational costs, and enhance the customer experience. The platform provides end-to-end tooling to build, test, deploy, and monitor production-ready AI voice agents at scale, boosting efficiency and performance across operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Retell AI.