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Support Engineer (EMEA) at n8n - ApplyBlast

Support Engineer (EMEA)

n8n

2 days ago

4.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Support Engineer (EMEA) role at n8n focuses on scaling exceptional customer support by resolving everyday customer challenges and automating repetitive requests. The position involves handling helpdesk tickets for non-enterprise customers, initially focusing on account management and billing before expanding into technical topics. The role also emphasizes building automations to streamline support operations and collaborating with the Product team to improve the overall customer experience.

Responsibilities

Resolve helpdesk tickets for non-enterprise customers
Build and improve automations to streamline support workflows
Collaborate with Product to share recurring customer questions

Skills

About n8n

n8n.io

Headquarters

Berlin, Berlin, Germany

Company Size

11-50 employees

Founded

2019

View Profile

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, designed for technical teams who want the flexibility of code with the speed of no-code. It enables users to build AI agents, automate complex workflows, and connect to over 500 integrations through a visual canvas that also supports JavaScript and Python. n8n can be self-hosted or used via its cloud offering, making it a flexible and enterprise-ready solution for IT, security, and developer operations.