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Support Engineer - Escalation Management at Blueprint Technologies - ApplyBlast

Support Engineer - Escalation Management

Blueprint Technologies

5 months ago

3.1 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Senior Incident Manager at Blueprint handles high-priority customer escalations, manages critical service disruptions, and ensures effective communication and resolution during severe incidents.

Skills

Qualifications

United States citizenshipValid U.S. passportBachelor's degree in business, technology, or related fieldMaster's degree in business, technology, or related fieldITIL

About Blueprint Technologies

bpcs.com

Headquarters

Bellevue, Washington, United States

Company Size

501-1000 employees

Founded

2013

View Profile

Blueprint Technologies is a cloud and data optimization firm that helps organizations reduce cloud spend and maximize profit margins. They deliver actionable intelligence—combining data engineering, analytics, and cloud cost-management—to improve efficiency and ROI. Blueprint provides consulting and managed services to implement optimization strategies and drive measurable savings across cloud environments. Their focus is on “delivering intelligence that matters,” turning data into cost‑effective business outcomes.