Support Engineer II (Dallas)
K3technology
About this role
K3 Technology is seeking a Support Engineer II (Tier 2) to handle escalated technical issues, troubleshoot across multiple systems, and mentor Tier 1 staff in an on-site environment in Dallas, Texas. The role involves resolving complex support tickets, collaborating with other IT teams, and contributing to support process improvements.
Skills
About K3technology
k3techs.comK3 Technology is an IT services firm that supports small and mid-sized businesses in Denver, Colorado and Dallas, Texas. They provide managed IT services including 24/7 monitoring, proactive support, cybersecurity, cloud solutions, and AI-powered business automation. With offices in Greenwood Village and North Dallas, K3 handles technology management and strategic IT to improve reliability, security, and operational efficiency. For local businesses, they position themselves as a single partner for ongoing support and technology-driven growth (phone: (303) 770-8050).
About K3technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for K3technology.
Salary
$55k – $70k
per year