Support Engineer - ITOM H/F
EASYVISTA
About this role
EasyVista is seeking a Support Engineer - ITOM to join their team to ensure customer satisfaction through efficient support and technical issue resolution. The role involves working with their SaaS platform, contributing to knowledge bases, and translating customer needs into technical specifications.
Skills
About EASYVISTA
easyvista.comEasyVista is an AI-powered IT service management (ITSM) platform that helps organizations improve efficiency, reduce costs, and enhance service delivery. The solution combines AI-driven automation and self-service capabilities to streamline IT and service workflows and deliver measurable outcomes. Positioned as "Real AI. Proven Outcomes.", EasyVista targets enterprise IT and service teams worldwide. Customers use the platform to modernize operations, boost productivity, and lower operational overhead.
About EASYVISTA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$127k – $171k
per year