Support Engineer L1/L2
Infotel UK
About this role
A Support Engineer L1/L2 provides technical support to clients, resolving hardware and software issues, and ensuring customer satisfaction. They troubleshoot problems, document solutions, and collaborate with teams to improve service quality.
Skills
About Infotel UK
infotel-consulting.co.ukInfotel UK Consulting is a Newcastle upon Tyne-based IT solutions and software provider, established in 2015. The company delivers reliable, agile and responsible technology services to clients across the UK and beyond. Its offerings include software development, IT solutions, and digital transformation to help organisations modernize and optimize IT operations. The business is headquartered at Balliol Business Park, Newcastle upon Tyne, NE12 8EW, United Kingdom.
About Infotel UK
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$59k – $79k
per year