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Support Engineer (Teleradiology) at Harrison.ai - ApplyBlast

Support Engineer (Teleradiology)

Harrison.ai

1 month ago

4.0 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Medior

0 applicants

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About this role

The Support Engineer (Teleradiology) role provides technical Level 2 end-user support for Harrison.ai's services, focusing on rapid resolution of issues impacting patient care for Frontier Radiology. This in-person position in Bangalore requires working rotating shifts, including nights and weekends, to deliver 24/7 support across US hours. The role involves troubleshooting clinical systems, managing IT infrastructure, and ensuring HIPAA compliance while collaborating with global teams to drive continuous improvement.

Responsibilities

Provide Level 2 technical support for clinical workstations and applications
Troubleshoot PACS, RIS, and clinical imaging system connectivity issues
Administer and support SaaS applications and secure remote access solutions

Skills

About Harrison.ai

harrison.ai

Headquarters

Campbells Creek, Victoria, Australia

Company Size

51-200 employees

Founded

2018

View Profile

Harrison.ai is a leading provider of AI-driven imaging solutions designed to enhance clinical decision-making and patient care. The company's comprehensive AI tools, specifically for chest X-rays and non-contrast head CT scans, help clinicians prioritize urgent cases and streamline workflows. With over 3,500 clinicians using their technology across more than 1,000 healthcare sites globally, Harrison.ai is committed to raising the standard of medical imaging and addressing the challenges of healthcare capacity. The organization is focused on operational efficiency and improved outcomes for patients through innovative AI applications.