ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Support Engineer, Tier 3 Microsoft Dynamics 365 at Microsoft - ApplyBlast

Support Engineer, Tier 3 Microsoft Dynamics 365

Microsoft

28 days ago

4.0 on Glassdoor

Remote

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role provides advanced-level technical support for Microsoft Dynamics 365 and Power Platform services, focusing on incident resolution, service requests, and escalations within a Day 2 Operations team. The position requires leading complex troubleshooting efforts, performing root cause analysis, and collaborating with internal teams and Microsoft support to drive issues to resolution. The engineer will also assist with environment health maintenance, solution management, and mentoring junior team members.

Responsibilities

Lead complex troubleshooting efforts and perform Root Cause Analysis for Microsoft Dynamics 365 incidents
Manage and escalate support cases with Microsoft to drive complex issues to resolution
Configure and troubleshoot Dynamics 365 model-driven apps, Dataverse security, and Power Platform solutions

Skills

Qualifications

AB-210MB-800PL-900PL-400AB-410

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

View Profile

Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more.