Exclusive Networks USA, Inc.
The Support Engineer at Exclusive Networks provides technical support for Cyber Security solutions to partners and customers via phone, email, and ticketing systems. The role involves analyzing customer inquiries, resolving standard requests independently, and collaborating with 2nd Level Support and manufacturers for complex issues. The position also requires working closely with Pre-Sales teams and participating in regional, national, and international projects and training events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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