Support Engineer
Aktos
About this role
Aktos is a seed-stage vertical SaaS company building an operating system for the debt-collection industry. The Support Engineer is a customer-facing backend production-support role focused on incident response, rapid remediation, and improving operational reliability. The role works closely with engineering and customers to ensure safe, timely resolution of production issues and to reduce recurrence through documentation and automation.
Skills
About Aktos
crewcapital.coCrew Capital is a community-driven venture capital firm that accelerates scale for ambitious founders. They back early-stage startups with capital plus hands-on support, leveraging a network of founders, operators, and advisors. Crew combines investing with community-building programs and resources to help portfolio companies grow. Entrepreneurs choose Crew for its collaborative, founder-focused approach and access to a broad, active investor community.
Recent company news
About Aktos
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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