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Support Engineer at ALX Africa - ApplyBlast

Support Engineer

ALX Africa

11 months ago

Hybrid

Full Time

Medior

0 applicants

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About this role

The Technical Support Engineer at ALX Africa is a cross-functional role that resolves a wide range of customer issues while partnering closely with Product and Engineering to improve product reliability and supportability. The role involves owning technical support cases, performing system investigations across the full stack, and creating internal documentation and root-cause analyses. The position supports a distributed team working across time zones and contributes to scalable technical solutions that reduce recurring incidents.

Skills

About ALX Africa

alxafrica.com

Headquarters

Nairobi, Nairobi, Kenya

Company Size

51-200 employees

Founded

2018

View Profile

ALX (ALX Africa) is a tech training platform that helps young people build pathways to global tech careers. It delivers programs that teach in‑demand digital skills and provides access to international degrees, entrepreneurial support, and a lifelong peer and alumni community. ALX positions learners for employment and entrepreneurship by combining practical, industry‑aligned training with networks and pathways to opportunity across Africa and beyond.