Support Engineer
Michelin USA(1 month ago)
About this role
A Support Engineer is responsible for managing incidents, service requests, and change management processes to ensure effective user support. They analyze problems, monitor systems, and provide feedback for continuous improvement, while also handling knowledge management and service level alerts.
Required Skills
- Incident Management
- Service Request Handling
- Change Management
- Problem Management
- Monitoring/Observability
- Continuous Improvement
- Knowledge Management
- Service Level Management
About Michelin USA
michelinman.comFind the perfect Michelin tires and products for your car, motorcycle, bike & more from our wide range of tires! Explore to discover more & learn tips.
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