Support Engineer

Betting Hero(8 days ago)

HybridFull TimeSenior$60,000 - $65,800Technical Support

About this role

A Senior Technical Support Engineer supporting an enterprise data governance and analytics platform. The role involves working directly with customers to troubleshoot complex issues related to data cataloging, metadata management, and governance across diverse cloud data environments while partnering with internal engineering and escalation teams.

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Required Skills

Data Governance
Metadata Management
Data Cataloging
Data Mapping
Cloud Services
SQL
Troubleshooting
Incident Management
Customer Support
Communication

Qualifications

Associate’s Degree in Computer-Related Field

About Betting Hero

ziprecruiter.com

ZipRecruiter is an online hiring marketplace that connects job seekers with employers by aggregating millions of job listings and distributing employer postings across a network of job boards. For job seekers it offers search, one‑click apply and AI-driven career guidance; for employers it provides job posting, candidate matching, resume search and hiring analytics as a SaaS recruiting platform. The service emphasizes fast matching and broad distribution to help companies of all sizes find applicants and help candidates discover relevant openings quickly. Founded in 2010 and widely used across the U.S., ZipRecruiter positions itself as a streamlined, technology‑driven alternative to traditional recruiting channels.