About this role
Luno is a company dedicated to providing a secure and responsible crypto investment platform, helping millions worldwide invest safely in cryptocurrencies. The organization emphasizes transparency, compliance, and security across all its products and services.
Required Skills
- Incident Management
- Service Management
- Troubleshooting
- Data Analysis
- Stakeholder Communication
- Cloud Monitoring
- ITIL
- Agile
- Crypto
- Customer Experience
About Luno
luno.comLuno is a cryptocurrency exchange and wallet platform that enables individuals to buy, sell, trade, and securely store Bitcoin, Ethereum and other digital assets. It provides web and mobile apps with fiat on/off ramps, recurring buys, basic trading tools, and custodial wallet services with security features like two‑factor authentication and cold storage. Serving millions of retail customers—particularly in emerging markets such as Nigeria, Indonesia, South Africa and Malaysia—Luno also offers educational resources to help users learn about crypto investing. The company emphasizes simple onboarding, local payment methods, and compliance with regional regulations.
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