Support Engineer
Metropolis
About this role
A Support Engineer at Metropolis focuses on triaging and resolving production issues, reducing handoffs to developers by directly fixing issues and providing clear technical insights. The role involves troubleshooting, root cause analysis, and maintaining documentation for support workflows.
Skills
About Metropolis
metropolis.ioMetropolis is an artificial intelligence company that uses camera-based computer vision to modernize parking. Its platform enables checkout-free payment by automatically recognizing vehicles and managing parking sessions, reducing friction for drivers and automating billing for operators. Delivered as camera-based perception plus cloud software and dashboards, Metropolis helps parking operators and property owners modernize operations, improve throughput, and gain operational insights.
Recent company news
The State Journal-RegisterPay to park? More lots in downtown Springfield require payment
5 hours ago
WhalesbookMetropolis Healthcare Plans Investor Meeting March 23, 2026
3 hours ago
PR NewswireMetropolis Secures $1.6B in Financing From Leading Global Investors
Nov 6, 2025
CNBCAI startup Metropolis, biggest parking lot network in U.S., raises $1.6 billion for major retail expansion
Nov 6, 2025
WPLN NewsTennessee gets free parking program out of $8.8M Metropolis settlement
Jan 12, 2026
About Metropolis
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Metropolis.