Support Engineer
Stormagic
About this role
A Support Engineer at StorMagic provides technical support and advice to resolve customer issues, ensuring a seamless user experience with their edge computing solutions. The role involves researching, diagnosing, and troubleshooting technical problems while maintaining communication with customers and following established procedures.
Skills
Qualifications
About Stormagic
stormagic.comStorMagic builds lightweight, cost‑effective storage and security software for edge, branch and SMB environments. Its flagship SvSAN virtual SAN provides high-availability shared storage across small clusters without requiring expensive SAN hardware, simplifying deployment at remote and resource‑constrained sites. StorMagic also offers SvKMS (a software key management system) and encryption/data‑protection tools to centralize security and meet compliance needs. Customers choose StorMagic for minimal‑footprint, easy‑to‑manage solutions that reduce complexity and cost for distributed IT.
About Stormagic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Stormagic.
Salary
$55k – $75k
per year