Runlayer
As the founding Support Engineer at Runlayer, you will serve as the technical frontline for enterprise customers deploying AI agents and MCP protocols. You will manage support operations from scratch, building playbooks and documentation while resolving complex issues across the control plane, connectors, and deployment configurations. This role acts as the primary bridge between customers and engineering, utilizing AI tooling to accelerate triage and ensure seamless onboarding.
Enterprise AI platform with threat detection, fine-grained permissions, and complete observability. Connect AI agents to 18,000+ MCP servers securely.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Runlayer.
Runlayer didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role