Wipro
The Support Engineer provides Level 2 and Level 3 application support for Eats, Driver, and POS systems, handling support queues, troubleshooting issues, performing root cause analysis, and ensuring timely resolution while maintaining high customer satisfaction. The role also involves creating knowledge base documentation, identifying improvement opportunities, and participating in a 24x7 shift rotation.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role