Finix
Finix is seeking a Support Engineer to serve as the front line for customer interactions, handling support tickets, troubleshooting technical issues, and collaborating with Revenue, Product, and Engineering teams to improve the payments platform. The role involves building strong relationships with users, advocating for customers in cross‑functional meetings, and continuously learning about the payments ecosystem.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2015
Finix is a payments technology provider that enables businesses, platforms, and marketplaces to accept, process, and send payments online and in person. It provides APIs and a suite of products — including PayFac/platform tooling, payouts, merchant underwriting and automated onboarding, and recurring billing — to embed payments and manage compliance, risk, and payout workflows. Finix serves e‑commerce, retail, SaaS platforms, marketplaces, and payfacs that want to scale payments while retaining control over the customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Finix.
20% above the average for this role