hexagon
The Support Engineer is responsible for deploying, supporting, and optimising critical technology systems across mining operations to ensure high availability, performance, and reliability. This role provides onsite and remote technical support, troubleshoots complex multi-system environments, and acts as a key interface between customers, engineering, and product teams. The position involves managing system deployments, maintenance, incident resolution, and continuous improvement initiatives to deliver measurable operational value.
Headquarters
Madison, Alabama, United States
Company Size
10001+ employees
Founded
2017
Hexagon is a global technology company that provides sensors, software and autonomous solutions to capture, analyze and visualize industrial and geospatial data. Through brands such as Leica Geosystems and Hexagon Manufacturing Intelligence, it delivers measurement hardware (GNSS, LiDAR, metrology), CAD/CAM and GIS software, and platforms for digital twins and analytics. Customers in manufacturing, construction, mining, agriculture, utilities and defense use Hexagon’s solutions to improve productivity, quality, safety and automation across design, inspection and operations. Headquartered in Sweden, Hexagon combines hardware, software and cloud services to enable end-to-end data workflows and enterprise-scale digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hexagon.
hexagon didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role